Software Engineer
Wikispaces.com is looking for a software engineer to build and scale our quickly-growing web application.
This is a full-time position in San Francisco.
We're a small team working on a big site, and we're looking for a passionate engineer to dive in with us. Wikispaces is a wiki host, providing easy to use wikis for a wide audience. There's lots to do: designing and building new parts of the application, working on our front-end javascript and AJAX, squeezing a few more requests/second out of our web heads, working on our replicated databases and file storage. We don't like big specifications or heavy planning processes; instead, we work on small projects, ship code frequently, and write lots of tests. We're built on lighttpd, PHP, MySQL, python, javascript.
You are fluent in PHP, python, Java, or Ruby and can pick up a language from this list you don't yet know. You have personally built large, interesting, or complex web applications before, and can show us what you've done. You're perfectly comfortable with relational databases like MySQL and know the ins-and-outs of writing and optimizing queries against large datasets. You can talk about a wide array of trade-offs facing web developers: use of frameworks vs. in-house code, what caching strategy to choose, how to select 3rd party libraries, what to do when table X gets to 100 million rows. You're not a platform zealot, but you think Linux is a fine choice as a server OS.
Above all, you love to build and ship products that real people will use every day.
Why you should apply
We're a small, smart, fast-moving company where you'll play a huge part in the success of our business. We love to build real applications that serve real people. We're also private and closely-held, growing fast, and profitable. If you are passionate about building web applications, want a big say in the future of the company you work for, and want to be free of meetings, office politics, and big-company-boredom, drop us a line.
About us
Wikispaces is the world's easiest to use wiki hosting service. We offer free, subscription, and private label services. We're a three-year-old company based in San Francisco's South of Market district. We are creative and driven, we love bringing Wikispaces to new people every day, and we build great web applications.
How to apply
Send a brief introduction and current resume to jobs@wikispaces.com.
Please, no recruiters. Principals only.
Customer Support
We're looking for a customer support person to help with the support of Wikispaces.com, our quickly growing web application.
This is a full-time position in San Francisco.
What we are looking for
- A passion for helping people
- An aptitude for research and presenting information clearly
- The ability to understand people's needs and to communicate them effectively
- Comfort with web applications, web browsers, and email
- Enthusiasm for working in a startup environment
- An eagerness to learn about and grow with our business
- Strong written English
Wikispaces.com provides hosted wikis to schools, universities, businesses, families, community groups, non-profits, individuals, and pretty much anyone you can think of. Many of the people who contact us for help are not web application experts so they need a little guidance to help them use Wikispaces effectively. We also have to take care of administrative requests when our members need something done that they can't do themselves. You'll be responsible for answering people's questions and taking care of their requests. In doing so, you will become intimately familiar with our customers and their needs. As a result you will be required to communicate those needs clearly, succinctly, and regularly, to the rest of the team so that we can keep improving our service.
You will also be part of a small hard working team and will be able to contribute to many of the other core activities of our company including product design, testing, marketing, strategy, and anything else that takes your interest. Your opportunities will only be limited by your willingness to learn and grow with us.
Why you should apply
We're experienced, smart, focused, we work hard, and we love what we do. Working with us will give you a chance to learn about how to build and run every aspect of a successful web business during a period of high growth. This is a great opportunity for someone who plans to work for startups or start their own company.
About us
Wikispaces is the world's easiest to use wiki hosting service. We offer free, subscription, and private label services. We're a three-year-old company based in San Francisco's South of Market district. We are creative and driven, we love bringing Wikispaces to new people every day, and we build great web applications.
How to apply
Send a brief introduction and current resume to jobs@wikispaces.com.
Please, no recruiters. Principals only.